No Result, Money-Back

What is the Guarantee Result Refund Program

At gli gli, we stand behind the quality and effectiveness of our at-home teeth whitening products.

We want you to feel confident and happy with your brighter smile, which is why we offer our Guarantee Result Refund Program to eligible customers.

This program is available to customers who purchase from both our official website gligliglow.com and approved online marketplaces such as Amazon, TikTok, Shopee, and HKTVmall.

However, the refund process and eligibility differ slightly depending on where you purchased the product.

Option 1. If You Purchased from Our Official Website

1 Year Money-Back refund Guarantee GLI GLI teeth whitening kit

Automatically eligible for this program

1 Year Money-Back Guarantee

Customers who order directly from gligliglow.com are automatically eligible for this program—no need to fill out a registration form.

Refund Period: Up to 1 year from your purchase date.

Refund Options: You can request either:

  • A full refund, or
  • A free replacement teeth whitening kit.

Option 2. If You Purchased from an Online Marketplace

30 Day Money-Back Refund Guarantee_ GLI GLI teeth whitening kit

Require to submit the Warranty Registration Form (below)

30 Day Money-Back Guarantee

If you purchased from Amazon, TikTok, Shopee, or HKTVmall, you are eligible for this program only if you:

Submit the Warranty Registration Form on our official website within 30 days of purchase.

You will not be eligible for a refund if the form is not submitted in time.

  • Refund Period: 30 days from the purchase date.

  • Refund Option: You can request a full refund only. Replacement kits are not available for marketplace purchases.

How to Qualify for the Refund?

To ensure a smooth and fair refund process, please follow these simple steps:

STEP 1: Use the gli gli teeth whitening product every day for 7 consecutive days as instructed.

STEP 2: Take clear daily photos of your teeth from Day 1 through Day 7.

STEP 3: Each photo must include the Teeth Shade Guide and a visible date (shown on a phone screen, computer screen, TV, calendar, etc.) to prove daily usage.



STEP 4: The photos must clearly show no visible change in tooth shade across the 7 days.

STEP 5: Provide proof of purchase from either our official website or a supported marketplace: Order number, Full name, Email and phone number

⚠️ Note:

Marketplace customers must have submitted the Warranty Registration Form on our website within 30 days of purchase to be eligible.

Not Eligible for Refund or Exclusions

Refund requests must follow the required guidelines and photo instructions:

Photo Requirements

Photos that are unclear, incomplete, or missing date or shade guide may result in disqualification.

Without Warranty Form

Marketplace customers who do not submit the warranty form within 30 days are not eligible.

Valid Sales Channels

This program is valid only for purchases made through gligliglow.com and approved online marketplaces (with form submission).

How to Submit Your Refund Request

1. Collect your 7 photos (Day 1 to Day 7) with the Shade Guide and date clearly visible.

2. Gather your purchase information (order number, email, phone number, full name).

3. Contact our Customer Support team through the official website with the above information.

4. Our team will review your submission and get back to you promptly with the next steps.

Confidence & Peace of Mind Guaranteed

GLI GLI TEETH WHITENING

We believe in the effectiveness of our products and want you to feel secure in your purchase. Our Guarantee Result Refund Program is designed to give you peace of mind and confidence in your journey to a whiter, brighter smile.

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If you have any questions or need assistance, please don't hesitate to reach out to our Customer Support team.

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Thank you for choosing gli gli for your teeth whitening needs.

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